Table of Contents
Account Maintenance and Support
Trading with This Service

Account Maintenance and Support

  1. How do I find my password?
    Forgot your username and password? Please click “Forgot?” next to the login at the top right of your screen.
  2. How do I change my login information and email preferences?
    You can change this information by going to “My Account”, which is found at the top right-hand navigation.
  3. How do I change my mailing address?
    You can change your address by clicking on “My Account” in the right-hand navigation.
  4. How do I renew my account?
    If you’d like to renew your subscription, please go to Renew Now, which is found under “My Account” in the right-hand navigation.
  5. How can I find out when my subscription expires?
    You can change check your expiration date at “My Account.” This information is found at the top of the page.
  6. What is your site’s privacy policy?
    Vardy’s Alpha Algorithm always respects your right to privacy. Full details on our privacy policy can be found here.
  7. I’m not getting my email alerts.
    Visit our Help section to get detailed instructions on how to whitelist your email alerts from Vardy’s Alpha Algorithm.  You can also contact our Customer Service department via email CustomerService@NicholasVardy.com  or by phone toll free at 800-211-4774.
  8. My question isn’t answered here, how can I contact you for more help?
    Please contact our Customer Service department via email CustomerService@NicholasVardy.com  or by phone toll free at 800-211-4774.

Trading with This Service

  1. How long will past trading alerts stay on the site?
    Past trading alerts will be on the site for one month.
  2. Is there a default day of the week for the alerts?
    Typically you will receive an email on Thursdays, however, the alerts will come out as needed depending on what’s happening in the market. There will be at least one per week.
  3. Is there a recommended broker?
    Yes, we recommend Interactive Brokers. Find them online at http://www.InteractiveBrokers.com or contact them by phone at 877/442-2757.Less experienced traders may want to use:

    Charles Schwab at www.schwab.com (866/855-6770)

    E-Trade at www.Etrade.com (800/387-2331 or 916/636-2510)

    Brown & Co. at www.Brownco.com (800/822-2021 or 813/584-3792)

  4. Is there a minimum amount I need to invest?
    No, you are free to invest as much or as little as you see fit.
  5. How can I contact you if I have problems or further questions?
    You can contact our Customer Service department via email to CustomerService@NicholasVardy.com or by phone toll free at 800-211-4774.